Privacy policy

Privacy Policy
Last updated: October 19, 2025

This Privacy Policy describes how ALBIS (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://albisfit.myshopify.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. “Personal information” refers to information that identifies, relates to, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You
Information that you directly submit to us through our Services may include:

• Contact details including your name, address, phone number, and email.
  
  

• Order information including your billing address, shipping address, payment confirmation, and order details.
  
  

• Account information including your username, password, and any security details you use for your account.
  
  

• Customer support information including details you provide when contacting us for assistance or inquiries.
  
  

Some features of the Services may require you to provide certain personal information. You may choose not to provide this information, but doing so may prevent you from accessing specific features or completing transactions.

Information We Collect Automatically
We may automatically collect certain information about your interaction with the Site (“Usage Data”). To do this, we use cookies, pixels, and similar technologies. Usage Data may include your IP address, browser type, device information, pages visited, time spent on pages, and how you interact with our Services.

We use tools such as Google Analytics and Meta Pixel to help us understand how users engage with our Site and how to improve performance, advertising, and user experience.

Information We Obtain from Third Parties
We may also obtain information about you from third-party service providers, such as:

• Shopify, which hosts our online store.
  
  

• Payment processors who collect and process payment information (e.g., card details, billing addresses) to complete your purchases.
  
  

• Marketing and analytics partners like Google Analytics and Meta Pixel, who collect information to measure and improve advertising performance.
  
  

How We Use Your Personal Information
We use your personal information to:

• Provide and deliver products and services, process transactions, fulfill orders, and send order confirmations and shipping updates.
  
  

• Communicate with you, including customer support responses and important account updates.
  
  

• Improve and personalize your shopping experience, analyze usage patterns, and enhance our Site’s performance.
  
  

• Send marketing and promotional messages (with your consent), such as product updates, offers, and newsletters.
  
  

• Prevent and detect fraud, protect our users, and comply with legal obligations.
  
  

Cookies
Like many websites, we use cookies to improve functionality and performance. Cookies help us remember your preferences, manage your shopping cart, and analyze user activity.

You can control cookie settings through your browser. However, disabling cookies may affect the availability or functionality of some parts of the Site, including checkout features.

For more information about cookies used by Shopify, visit https://www.shopify.com/legal/cookies.

How We Share Your Personal Information
We may share your personal information in the following cases:

• With service providers and vendors who help operate our business, including payment processing, shipping, analytics, and marketing.
  
  

• With business and marketing partners who help us promote and improve our products and services.
  
  

• With legal authorities, when required by law or to protect our rights and property.
  
  

• During business transfers such as mergers, acquisitions, or asset sales.
  
  

We do not sell or rent your personal information to third parties.

Children’s Data
Our Services are not intended for children under 16 years of age, and we do not knowingly collect data from them. If you believe your child has provided us with personal information, please contact us to have it deleted.

Data Security and Retention
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, loss, or misuse. These measures include SSL encryption and secure servers. However, no method of transmission over the Internet is completely secure.

We retain your data only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal data.
  
  

• The right to correct or update inaccurate data.
  
  

• The right to request deletion of your data, subject to legal exceptions.
  
  

• The right to withdraw consent for marketing communications at any time.
  
  

To exercise your rights, please contact us using the details provided below.

International Users
ALBIS operates primarily in Egypt. If you access our Site from outside Egypt, please note that your data will be transferred and processed in Egypt. Future operations in the Middle East will maintain equivalent data protection standards.

Complaints
If you have any concerns or complaints about how we handle your personal information, please contact us directly. We will respond promptly.

Contact
If you have questions, requests, or complaints regarding this Privacy Policy or your personal data, please contact us:

Email: privacy@albisfit.com
Website: https://albisfit.myshopify.com